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Privacy Policy

Terms and Conditions

If you don’t mind read these Terms of Service (“Terms”) cautiously as they contain significant data about your lawful rights, cures and commitments. By getting to or utilizing the Malaysian Grocer Platform, you consent to conform to and be limited by these Terms.

If you don’t mind note: These Terms contains an assertion condition and class activity waiver that applies to all Malaysian Grocer Users, Suppliers, Partners, and Members. It influences how questions with Malaysian Grocer are settled. By tolerating these Terms, you consent to be limited by this intervention condition and class activity waiver. If you don’t mind read it cautiously.

Much obliged to you for utilizing Malaysian Grocer!

These Terms comprise a lawfully official arrangement (“Agreement”) among you and Malaysian Grocer (as characterized underneath) administering your admittance to and utilization of the Malaysian Grocer site, including any subdomains thereof, and some other sites through which Malaysian Grocer makes its administrations accessible (on the whole, “Site”), our versatile, tablet and other keen gadget applications, and application program interfaces (all in all, “Application”), rewards (all things considered, “Myrewards”), installments (counting yet not to coordinate charge, FPX, credit, charge, repeating memberships, and different types of value-based and put away worth installments), preparing and related things, and all related administrations (altogether, “Malaysian Grocer Services”). The Site, Application and Malaysian Grocer Services together are hereinafter aggregately alluded to as the “Malaysian Grocer Platform”. All things considered the utilization of the expression “Malaysian Grocer” might be utilized reciprocally inside this report to mean any or all pieces of our site, versatile applications, different administrations and passages, or the stage and ought to be seen accordingly.

Our Privacy Policy, and different Policies pertinent to your utilization of the Malaysian Grocer Platform are consolidated by reference into this Agreement.

At the point when these Terms notice “Malaysian Grocer,” “we,” “us,” or “our,” it alludes to the Malaysian Grocer organization you are contracting with. Your contracting substance will commonly be resolved dependent on your nation of habitation or foundation

Our assortment and utilization of individual data regarding your admittance to and utilization of the Malaysian Grocer Platform is portrayed in our Privacy Policy.

This arrangement of Terms and Conditions will assist you with seeing how Malaysian Grocer works in serving you.

Brandmarks, Trademarks, and the sky is the limit from there

Direction for brands and names utilized in this report included however not restricted to the accompanying:

1. Malaysian Grocer alludes to the web-based shopping. Portable shopping or different retails stages worked by Malaysian Grocer. It might likewise allude to the brand, it’s brand names, it’s protected innovation, it’s activities, it’s resources, or other related things that may sensibly be credited to the brand and its business tasks.

2. Myrewards alludes to the Rewards stage that offers clients of Malaysian Grocer’s different business elements benefits for their exchanges with us.

3. MyVIP alludes to the Membership stage inside Malaysian Grocer that is accessible on the acquisition of participation.

4. Member, client and client might be utilized reciprocally and reference any client of the Mygrocer Platform and related administrations.

5. Malaysian Grocer Dark Store alludes to the controlled, made sure about and brand oversaw stores from which Malaysian Grocer can convey the freshest, most proper basic food item experience to you!

Who Can Place Orders

Just enlisted Malaysian Grocer clients can put orders through Malaysian Grocer. Visitor customers may just peruse yet can’t put orders. Putting in a request implies perusing our item records, adding things to a shopping basket, finishing the request subtleties (counting address, versatile numbers, conveyance times, things to be conveyed, installments), and where material, procuring


This site (“MalaysianGrocer Website”) and related versatile applications (Malaysian Grocer applications) are claimed and worked by Gemilang Maju VMPT (M) Sdn Bhd (“Malaysian Grocer”).

Access and Use

Your admittance to, utilization of administrations furnished or connected with, and utilization of the materials contained in, the Malaysian Grocer Website and additionally Malaysian Grocer Mobile Applications is restrictive on your acknowledgment and consistency with the terms, conditions, notification and disclaimers contained in this archive or somewhere else on the Malaysian Grocer Website (“Terms and Conditions”). By utilizing the Malaysian Grocer Website, Mobile Applications or some other passage to Malaysian Grocer administrations, you consent to be limited by these Terms and Conditions.


You may not utilize Malaysian Grocer, its resources or benefits or related resources as well as administrations, for any of the accompanying purposes:

1. Disseminating any unlawful, pestering, offensive, injurious, compromising, destructive, disgusting, foul, or in any case frightful material

2. Transmitting material that energizes directly that comprises a criminal offense or results in common obligation or in any case breaks any important laws, guidelines or code of training

3. Gaining unapproved admittance to other PC frameworks

4. Interfering with some other individual’s utilization of the site

5. Interfering or upsetting organizations or sites associated with the site

6. Inciting contempt, oppressive conduct, harassing, savagery, or some other comparable activities towards any gathering, individual, or association dependent on yet not restricted to zones of religion, race, language, culture, money, ethnicity, sexual direction, sex personality, social position, financial position, schooling level, dress, way, or something else.

7. Making, sending or putting away electronic duplicates of materials secured by copyright without the consent of Malaysian Grocer.

You will repay us against all misfortunes, liabilities, expenses constantly sensibly endured or acquired by us, all of us granted against us under any judgment by a court of skilled locale and all settlements entireties paid by us because of any settlement concurred by us emerging out/or regarding:

1. any case by any outsider that the utilization of the Malaysian Grocer Website, Malaysian Grocer Mobile Applications, Malaysian Grocer Platform by you is disparaging, hostile or harsh, or of an indecent or explicit nature, or is illicit or comprises a penetrate of any pertinent law, guideline or code of training;

2. any case by any outsider that the utilization of the Malaysian Grocer Platform, Malaysian Grocer Website, Malaysian Grocer Mobile Applications by you encroaches that outsider’s copyright or other protected innovation privileges of whatever nature; and

3. any fines or punishments forced by any private association, Government authority or related bodies, administrative, promoting or exchanging body, or authority regarding the utilization of the Malaysian Grocer Website, Malaysian Grocer Mobile Application, Malaysian Grocer Platform by you.


Malaysian Grocer maintains whatever authority is needed to revise the Terms and Conditions without notice of any sort whenever. Your utilization of our Malaysian Grocer Website as well as Malaysian Grocer Mobile Applications following such changes comprises your consent to be limited by the new Terms and Conditions.

Standard eCoupon, vouchers, promotion codes, rewards focuses, extra projects, and advancements Terms and Conditions

Your utilization of an eCoupon, voucher, promotion code, rewards focuses, extra projects, advancement, or any related administrations (all in all alluded to as an “eCoupon”) demonstrates your consent to be limited by these Terms and Conditions. Malaysian Grocer maintains all authority to pull out or drop an eCoupon, voucher, promotion code, rewards focuses, extra projects, advancement, or any related administrations without restoring any type of financial or item remuneration under any conditions whenever.

Malaysian Grocer will not be subject to any client, provider, accomplice, business, or family unit for any budgetary misfortune emerging out of the refusal, abrogation or withdrawal of any eCoupon, voucher, promotion code, rewards focuses, extra projects, advancement, or any related administrations or any disappointment or powerlessness of a client or family to utilize an eCoupon, voucher, promotion code, rewards focuses, extra projects, advancement, or any related administrations under any circumstances.

Security and Fraud

At the point when you utilize an eCoupon you warrant to Malaysian Grocer that you are the properly approved beneficiary of the eCoupon and that you are utilizing it in compliance with common decency. In the event that you recover, endeavor to reclaim or support the reclamation of eCoupons to acquire limits to which you or an outsider are not entitled you might be perpetrating a common or criminal offense.


Who we are

Our website address is: http://malaysiangrocer.com.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Return Policy

Thanks for shopping at Gemilang maju VMPT.

Gemilang maju VMPT will try our best to ensure that you are happy and satisfied

shopping with us. If you are not satisfied with your purchase for any reasons, please

email us and let us know how we may help to [email protected] and our

customer service team shall contact you soonest possible.

1. Cancellation

1.1 We may cancel your Order if your product(s) is not available for any reason. You

are entitled to a refund at the price which you have paid during checkout cart via

online payment, subject to the period of time your bank required to arrange such


1.2 The Customer may cancel the order at no charge if the notice is given is at least 24

hours prior to the delivery date and time for Normal Delivery order (3 to 12 days

delivery). Please refer to shipping option in order check out page.

1.3 The Customer may cancel the order at no charge if the notice is given before the

order shipped out by our delivery for Fast Delivery order (same day or next day

delivery arrangement). Please refer to shipping option in order check out page.

2. Return

2.1 You are advised to check, inspect and examine your items upon delivery. Our rider

will assist you in this process. You are entitled to reject items that are found damaged

on delivery or item provided not as ordered. Gemilang maju VMPT reserve the rights to

approve or disapprove your request and our decision is final. The total price of all such

rejected items will be deducted from your Total Bill upon approval from Gemilang

maju VMPT management.

2.2 We allow you to reject the following category of Goods within the specific time:

a) Perishable Goods and Semi Perishable Goods (example fish, vegetables, dairy

products, fruits, bread, onion, potato, pies, cake etc.) – at the time of delivery;

b) Non Perishable Goods (example supplements, dry goods, cosmetic, toys, household

products etc) – at the time of delivery.

3. Refund

3.1 We shall review your claim at our sole discretion. After being approved by our

management, such refund shall be made in accordance with the following payment

method upon placement and/or completion of your Order:

(i) Payment via FPX, e Wallet, credit card or debit card

We will notify you via email on the approval of refund and you are advised to check

with your issuer bank on the status of refund (each issuer bank will have different time

period to reflect the refund sum in the bank account/ statement).

3.2 All refunds for orders will be processed net of discount. For example, if you used a

10% discount voucher for your order and would like to reject an item which has an

original price of RM10.00, your final refund amount for the item will be RM9.00.

Contact information


52-2, Jalan Flora 1/1,
Bandar Rimbayu,
42500 Telok Panglima Garang,

Email : [email protected]
            : [email protected]
Tel     : 0192735532, 0122361112